Organisation Design and Career Paths

Absolute clarity about the roles your consultancy will need in three years’ time means you can align your short-term decisions with long-term goals. A target organisation design will give you that clarity.

Consulting businesses tend to grow organically and shape themselves around the skills and resources immediately available. It’s a short-sighted approach that produces short-term results. 

Working with you, we’ll create a target organisation design that will futureproof your business. Then we’ll help you make the transition to that structure through your day-to-day decisions.  

Organisation Structure

  • What is the right mix of permanent staff and associates?
  • What grade structure do you need in your consulting team?
    • What is the optimum split between back office and client-facing teams?
    • What level of utilisation can you expect by role? 
    • Should everyone carry a sales target?

Role Definition

  • What are the KPI’s by role?
  • How do you balance individual and team accountabilities?
  • Does everyone in your team understand their responsibilities or is there overlap between roles?
  • How do you approach defining new roles within your business?

Capability Frameworks

  • Do your consultants know what they need to do to progress within your business?
  • Do you have the support structure in place to enable them to achieve this?
  • Do you have a framework that enables you to identify high performers and/or those that are not achieving?
  • What does good really look like?

Case Study

From attrition to alignment

Our Client

  • Established market intelligence and strategy consultancy.
  • Financial Services specialism.
  • Team of 25+ employees.

Challenge

  • Longstanding issue of high employee turnover.
  • Repeated cycles of growth and downsizing.
  • Lacking career progression clarity.
  • Business development responsibilities introduced too early in employees’ careers.
  • Existing capability framework and role structures misaligned with market norms.

The New Minds Solution

  • Benchmarked salaries and grade expectations.
  • Redesigned capability framework to create structured career pathways.
  • Redefined roles with clear responsibilities and expectations.
  • New management grade introduced to strengthen leadership and reduce pressure on senior leaders.
  • Recruitment support: nine consultants hired across varied grades in six months.

Success

  • Reduced regretted attrition – top performers chose to stay.
  • Improved clarity on progression, boosting morale and engagement.
  • Stronger project oversight and client delivery through new management tier.
  • Clearer, market-aligned talent strategy to support sustainable growth.

OK, I’m interested. What do I do now?

Perhaps you are thinking about what your organisation structure needs to look like in 12 or 24 months, or maybe you are struggling to hire a key member of your team and need some advice.

Whatever you need, we’ll do our best to help.

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