Benchmarking for clarity, retention and growth

Challenge

This project and change management consultancy has built a reputation for navigating complex IT system implementations and driving technology adoption within large organisations.

To appeal to strong potential candidates and retain great people, they needed clarity on how their compensation and benefits stacked up against others across the industry.

They also required consistency in how job roles are defined and graded. Expectations varied across teams and some internal roles didn’t reflect market norms, making career progression unclear.

Solution

Our tailored benchmarking report provided insight on far more than just salaries. Using both quantitative and qualitative data, we helped the consultancy understand how they compared to industry peers across compensation, benefits, role expectations and career path structures.

Strategic workforce insights

The benchmarking data provided the senior leadership team with a clear view of market trends, equipping them to make better-informed decisions to support salary adjustments, benefits and future hiring.

Organisational alignment

Our findings highlighted areas where role expectations needed realignment and career pathways have needed to better match market expectations.

Retention-focused recommendations

By analysing how their offering compared to the wider market, we surfaced potential risks to talent retention and offered clear, practical ways to create a more compelling employee experience.

Result

  • A new grade structure with clearer role definitions and improved internal alignment.

  • Transparent career pathways to guide employee growth and progression, setting the stage for stronger talent retention.

  • A more competitive recruitment process that resonated with high-quality candidates and led to an exponential increase in hiring volume.

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Client Story | Benchmarking

Written by

Caroline Boston

Managing Director

New Minds

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